Refunds & Returns Policy

At Orange County Peptides, we uphold strict quality control standards to guarantee the integrity of our products. Due to the sensitive nature of research materials, we do not accept Refunds & Returns once an order has been processed. However, we fully understand that sometimes issues may arise, and we are committed to resolving any concerns promptly. If you receive an incorrect, damaged, or missing item in your order, we encourage you to contact our customer support team at info@orangecountypeptides.com. Our team will investigate the matter and work with you to ensure a swift resolution, providing you with the best possible solution.

Product Quality and Inspection

Our team carefully inspects and verifies each product before shipment to ensure it meets our strict quality standards. We take all necessary precautions to maintain the integrity of every order before it leaves our warehouse. If you notice any discrepancies with your order, such as receiving the wrong product or a damaged item, we ask that you retain the original packaging and immediately contact us. Our dedicated customer service team will review your case and offer guidance on how to resolve the issue.

Order Cancellations

For order cancellations, please contact us via email before your order is dispatched. Once an order has been shipped, we cannot process cancellations. We strongly recommend double-checking your order before confirming the purchase to ensure everything is accurate. If an issue arises and your order hasn’t yet shipped, please reach out to us, and we will work to accommodate your request.

Commitment to Customer Satisfaction

Our Refunds & Returns Policy ensures that we maintain transparency and prioritize customer satisfaction. While we cannot accept returns, we are committed to addressing any issues promptly and providing resolutions for all concerns. For any questions or further assistance, please don’t hesitate to email info@orangecountypeptides.com. We are always here to help and ensure that your shopping experience with us is seamless.